Triage calls before they become chaos
Separate emergency, maintenance, leasing, rent, vendor, and owner calls with structured intake.
AI phone system for property managers
Triage leasing, maintenance, rent, and vendor calls without burying your team.
Property AI Phone gives property managers a structured call workspace for tenant issues, leasing questions, vendor coordination, after-hours routing, and owner-facing follow-up.
Handle after-hours maintenance intake
Capture leasing leads when agents are busy
Route emergencies differently from routine issues
Keep tenant conversations out of personal phones
Live demo
Call Toni nowHave Toni call you
Pick a scenario and enter your number for a one-time AI demo call.
What the team sees
A call becomes a transcript, summary, and next action.
The public examples are synthetic, but the workflow is the product: Toni answers, captures, summarizes, and routes the work.
Why property managers use it
Built to prevent missed calls from becoming missed revenue.
It is not just a phone number. It is a guided system for answering, capturing, organizing, and following up on the conversations that matter in property managers.
Escalate real emergencies
Use editable routing rules for active leaks, lockouts, safety issues, and after-hours needs.
Create cleaner work orders
Capture address, unit, issue, access notes, photos direction, urgency, and callback details.
Preload property policies
Start with editable rules for rent, maintenance, showings, office hours, pets, parking, and notices.
Coordinate tenants, vendors, and owners
Keep everyone’s call context organized instead of scattered across personal phones.
Spot unresolved property issues
See callbacks, repeated issues, voicemails, and tenant messages that need action.
Setup flow
From trial to live line without guessing what to do next.
Trial users get guided setup first. Paid accounts activate live lines, SMS registration, fax, teams, and automation as they are ready.
1
Start the no-card trial
Explore the workspace, add contacts, review starter scripts, and train the AI.
2
Review your phone setup
Use a trial-pool line for limited testing before activating a paid live line.
3
Upgrade when ready
Activate live calling, teams, fax, automation, and higher usage limits.
4
Submit SMS approval
Outbound SMS unlocks after paid plan, carrier approval, and number assignment.
Why it is different
More than voicemail. More specific than a generic answering service.
Property AI Phone is packaged as a pre-trained vertical phone agent, then customized to your business.
| Capability | Voicemail | Answering service | Property AI Phone |
|---|---|---|---|
| Answers live calls | No | Sometimes | Yes, 24/7 |
| Captures structured intake | No | Basic notes | Vertical playbook |
| Creates transcript and summary | No | Rarely | Yes |
| Routes urgent scenarios | No | Manual | Rules and handoff |
| Trains on your knowledge | No | No | Yes |
ROI calculator
Estimate leasing-call leakage.
A simple way to frame the cost of missed calls before someone ever compares plans.
Possible monthly leasing opportunity
$1,152
Estimate only. Replace with your own close rates and economics.
Preloaded for Property Managers
Starter scenarios, scripts, and AI knowledge users can edit.
Every vertical page points to the same Tell11 product engine, but the first impression is specific to the work your customer actually does.
Maintenance triage
Collect property, unit, issue, severity, access notes, and safety risk.
Leasing inquiry
Capture desired move date, bedrooms, budget, pets, and showing availability.
Rent question
Log the issue, avoid promises, and route account-specific questions to staff.
Vendor coordination
Capture job site, arrival window, contact, and needed follow-up.
Editable AI knowledge starts with
Emergency vs routine maintenance rules
Leasing criteria, showing policy, pets, parking, and availability
Rent/payment support boundaries and escalation rules
Example starter scripts
Maintenance request
Ask address, unit, issue, active damage, safety risk, access permission, and photos availability.
Leasing lead
Ask move date, budget, beds/baths, pets, location preference, and tour window.
After-hours emergency
Identify emergency criteria, collect callback, and route according to escalation policy.
Built with guardrails
Spend controls and approval gates are part of the product.
Calling, SMS, campaigns, follow-ups, and automations are guarded by account state, plan limits, carrier approval, and usage settings.
Trial accounts can explore setup without accidentally creating outbound spend.
SMS requires a paid plan, carrier approval, and number assignment.
Admin monitoring shows webhook, call, SMS, and trial conversion issues.
Trial-safe setup
Users can prepare contacts, knowledge, and scripts before paid activation.
After-hours coverage
The AI can take structured messages when the team is unavailable.
Team handoff
Owners can invite teammates and route work as the account grows.
Pricing
Same platform, simple plans.
Start with a no-card trial. Upgrade when you are ready for a live number, SMS approval, fax, teams, and automation.
Solo
AI Receptionist
$39/mo
AI answers, records, and summarizes calls for one-person businesses.
1 user and 1 business line
75 AI voice minutes/mo
Setup trial before activating live features
Most popular
Business
Best Value
$119/mo
The full AI phone system for growing teams.
3 users and 2 included phone numbers
300 AI voice minutes/mo
Team chat, API keys, webhooks, and A2P workflow
Business Pro
Outbound Automation
$239/mo
Outbound automation for teams that run larger calling lists.
5 users and 2 included phone numbers
600 AI voice minutes/mo
Power dialer, SMS drips, scripts, and voicemail drop
Enterprise
Enterprise
Custom
Custom — built for your team.
Custom usage and number pools
SSO, audit logs, and security review
Dedicated support and custom implementation
FAQ